Growth Operations Manager Resume Example
A Growth Operations Manager resume is evaluated on GTM stack ownership measured by revenue outcomes, not ticket-based system administration.
This resume is for Growth Operations Managers who lead GTM strategy and manage complex tech stacks, but are not yet responsible for global revenue targets or organizational-wide business operations.
- Ownership of the end-to-end GTM tech stack and data architecture
- Evidence of measurable improvements in sales productivity or forecast accuracy
- Experience aligning cross-functional leadership on revenue-driving processes
- Experience section prioritized by revenue-impacting initiatives
- Skills categorized by operational function and technical proficiency
- Summary focused on team leadership and strategic GTM ownership
Emily Collins
Summary
Experience
- Directed a team of 5 Growth Operations specialists to scale the mid-market GTM engine, resulting in $4.2M in incremental pipeline within 18 months.
- Engineered an automated lead routing system in Salesforce, reducing lead response time from 24 hours to 45 minutes for high-priority accounts.
- Prioritized the migration to a unified reporting architecture over legacy custom objects, eliminating 14 hours of manual data reconciliation per week for sales leadership.
- Refined the quarterly forecast process using historical conversion data, increasing forecast accuracy from 74% to 92% across three global regions.
- Designed a comprehensive executive reporting dashboard in Tableau and Salesforce to track churn risk, enabling the CS team to proactively save $850K in at-risk renewals.
- Spearheaded the redesign of sales territories for the North American region, balancing account distribution for 85 AEs to ensure equitable quota attainment.
- Opted to build an internal commission tracking tool rather than renewing a high-cost vendor contract, saving $120K in annual licensing fees.
- Automated the sales onboarding workflow, reducing the ramp time for new hires by 25% through standardized training modules and automated tool provisioning.
- Configured Salesforce CPQ for the emerging products team, streamlining the quote-to-contract process and reducing error rates by 38%.
- Cleaned and enriched a database of 250,000 prospects using third-party data providers, increasing outbound marketing conversion rates by 22%.
- Deprioritized manual lead scoring in favor of a simplified behavioral model, which increased MQL-to-SQL conversion by 15% by focusing on high-intent signals.
- Established weekly pipeline health reporting for the VP of Sales, identifying bottlenecks in the discovery stage that were stalling $1.1M in potential revenue.
Education
Skills
Salesforce Administration · Sales Process Design · Forecasting · Data Analysis · Territory Planning · Reporting · RevOps Strategy · Team Leadership · Tech Stack Management · Compensation Planning · Cross-Functional Collaboration · SQL · Tableau · Vendor Management
What makes this resume effective
- This resume meets the hiring bar for Growth Operations Managers by demonstrating strategic tech stack ownership, measurable process optimization, and team leadership.
- See how Emily's experience at Stripe highlights the transition from execution to strategy by prioritizing a unified reporting architecture over manual data reconciliation.
- Notice how the Okta section quantifies impact by showing how a Tableau dashboard directly enabled the CS team to save $850K in at-risk renewals.
How to write better bullet points
Managed Salesforce and updated lead routing rules.
Engineered an automated lead routing system in Salesforce, reducing lead response time from 24 hours to 45 minutes for high-priority accounts.
It replaces a generic task with a technical solution and a specific, high-impact business outcome.
Helped the sales team with quarterly forecasting and reports.
Refined the quarterly forecast process using historical conversion data, increasing forecast accuracy from 74% to 92% across three global regions.
It demonstrates data-driven methodology and a significant improvement in a critical executive metric.
Responsible for onboarding new sales hires on our tools.
Automated the sales onboarding workflow, reducing the ramp time for new hires by 25% through standardized training modules and tool provisioning.
It shifts the focus from manual effort to scalable process design and measurable productivity gains.
Growth Operations Manager resume writing tips
- Detail how you’ve optimized the GTM stack to directly increase pipeline or reduce sales friction.
- Provide specific metrics for forecast accuracy or lead response times to prove operational reliability.
- Highlight instances where you aligned sales, marketing, and CS leadership on a shared revenue process.
Common mistakes
- Focusing too much on 'admin' tasks like password resets or basic field creation instead of strategic system architecture.
- Failing to connect operational changes to revenue outcomes, making the role seem like a cost center rather than a growth driver.
- Listing tools without explaining how they were leveraged to solve a specific business problem like churn or ramp time.
Frequently asked questions
Is this resume right for someone with 4 years of experience? Yes, provided you have moved from execution-only tasks to designing GTM strategy and managing complex system architectures.
Yes, provided you have moved from execution-only tasks to designing GTM strategy and managing complex system architectures.
Yes, if you have moved beyond basic system administration into designing GTM strategy. No, if your primary responsibilities are still focused on ticket-based support and data entry.
What if my background is in Sales Ops rather than Growth Ops? Yes, framing your Sales Ops experience around revenue efficiency and tech stack management makes it highly relevant for Growth Ops roles.
Yes, framing your Sales Ops experience around revenue efficiency and tech stack management makes it highly relevant for Growth Ops roles.
You can use this template effectively by framing your experience around revenue growth and process efficiency. The core skills of forecasting and tech stack management are highly transferable across both functions.
What if I don't have metrics as large as $4.2M in pipeline? Focus on the delta of improvement, using percentages like error rate reductions to demonstrate operational reliability and impact.
Focus on the delta of improvement, using percentages like error rate reductions to demonstrate operational reliability and impact.
In this resume, Emily uses specific percentages like the 38% reduction in error rates at Twilio, which is just as valuable. Focus on the delta of improvement you created, even if the absolute dollar amount is smaller.
How much should I change before applying? Retain the impact-heavy structure and the balance of technical execution and strategic partnership, but swap tools for your specific stack.
Retain the impact-heavy structure and the balance of technical execution and strategic partnership, but swap tools for your specific stack.
Keep the structure of the impact-heavy bullets, but replace the specific tools with your own stack. Ensure you maintain the balance between technical execution and strategic partnership shown in the Stripe and Okta examples.
What do hiring managers focus on at this level? They look for evidence of system scalability and automation that drives sales productivity without requiring additional headcount.
They look for evidence of system scalability and automation that drives sales productivity without requiring additional headcount.
They look for the ability to scale systems that support a growing sales force without increasing headcount. Showing you can automate manual work, like the 14 hours saved per week at Stripe, is a high-value signal.
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