Senior Operations Manager Resume Example

Last Updated: December 24, 2025

A senior operations manager resume is evaluated on regional process ownership measured by P&L performance, not daily shift management.

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Who this is for

This resume is for senior operations managers who own regional strategy and multi-million dollar budgets, but aren't yet responsible for global supply chain architecture or C-suite organizational design. Professionals moving from business operations manager roles into this specialty will find this structure useful.

Hiring bar
  • Ownership of regional process architecture and P&L performance
  • Evidence of significant cost reduction or revenue generation through optimization
  • Experience mentoring junior managers and leading cross-functional projects
Resume structure
  • Summary emphasizing strategic oversight and process design
  • Experience section utilizing nested bullets for specific project outcomes
  • Skills grouped by technical tools and operational methodologies

Aditya Mehta

aditya@example.com (312) 555-0126 Chicago, IL in/example-aditya

Summary

Senior Operations Manager with 9.3 years of experience in logistics and supply chain optimization. Directed regional distribution workflows and vendor relations, reducing annual operational costs by $420K through Lean Six Sigma and SQL-based data analysis. Specialize in workforce planning and cross-functional leadership to scale high-volume fulfillment systems.

Experience

Senior Operations Manager Chicago, IL
C.H. Robinson Jan 2021 - Present
  • Architected a regional routing system for 14 distribution hubs, improving delivery throughput by 32% using SQL-based data analysis to identify bottleneck patterns.
  • Slashed overhead expenses by $480K annually by renegotiating 12 high-volume vendor contracts and centralizing procurement workflows within the regional office.
  • Mentored 4 operations leads on KPI tracking and Lean Six Sigma principles, resulting in a 28% increase in team-wide productivity metrics over 18 months.
  • Prioritized long-term fleet automation over short-term manual staffing increases, which stabilized fulfillment capacity during a 15% seasonal volume surge.
Operations Manager Chicago, IL
US Foods Jun 2018 - Dec 2020
  • Managed a $1.2M annual budget for warehouse operations, maintaining zero budget variance across 6 consecutive quarters while scaling to support 350K monthly users.
  • Generated $850,000 in additional revenue by launching 22 process improvement projects that accelerated the transition of perishable inventory to market.
  • Spearheaded a vendor integration project with 3 third-party logistics providers, expanding regional delivery reach to 250,000 additional customers in the Chicago metro area.
  • Opted to defer warehouse expansion in favor of optimizing existing footprint through high-density racking, saving $210K in projected capital expenditure.
Junior Operations Manager Chicago, IL
XPO Logistics Jun 2016 - May 2018
  • Implemented a digital tracking system for 18 local delivery routes, replacing manual logs and increasing reporting accuracy by 55% for regional management.
  • Directed a 15-person shift team, consistently exceeding daily fulfillment targets by 12% while staying 5% under allocated labor budget.
  • Chose to consolidate 3 underutilized storage zones into a single high-density area, reclaiming 4,000 sq ft of floor space for high-margin inventory.

Education

B.B.A. in Management
University of Georgia 2012 - 2016

Skills

Operations Management · Process Improvement · Team Leadership · Budget Management · Project Management · Vendor Management · Strategic Operations · P&L Management · Lean Six Sigma · Change Management · Workforce Planning · Vendor Negotiations · Executive Reporting · SQL · SAP ERP

What makes this resume effective

  • This resume meets the hiring bar for senior operations managers by demonstrating regional system architecture, large-scale vendor negotiation, and formal mentorship of junior leads.
  • See how Aditya highlights the $480K annual overhead reduction at C.H. Robinson, which proves the ability to translate operational changes into direct financial impact.
  • Notice how the resume leverages SQL expertise alongside methodologies like Lean Six Sigma to show technical proficiency in data-driven decision making, which is crucial for roles that also use SAP ERP.

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How to write better bullet points

Before

Managed warehouse budget and staff.

After

Managed a $1.2M annual warehouse budget with zero variance while scaling operations to support 350K monthly users.

It defines the specific scale of financial responsibility and the growth context of the achievement.

Before

Improved delivery routes for the region.

After

Architected a regional routing system for 14 distribution hubs, improving delivery throughput by 32% using SQL-based data analysis.

It shifts from a vague task to a technical system design with a measurable efficiency gain.

Before

Negotiated with vendors to save money.

After

Slashed overhead expenses by $480K annually by renegotiating 12 high-volume vendor contracts and centralizing regional procurement.

It quantifies the exact fiscal impact and explains the strategic method used to achieve it.

Senior Operations Manager resume writing tips

  • Link process changes to specific financial outcomes like P&L variance or overhead savings to prove strategic ownership.
  • Highlight instances where you mentored other leads to demonstrate leadership readiness for director-level roles.
  • Detail specific vendor negotiation wins to show you can manage external partnerships and complex procurement cycles.

Common mistakes

  • Focusing on daily shift management rather than process architecture; senior roles require evidence of system-wide improvements.
  • Omitting budget size or P&L responsibility; hiring managers need to see the scale of financial resources you are trusted to manage.
  • Listing soft skills like 'leadership' without showing mentorship outcomes; describe the actual growth or promotion of your direct reports instead.

Frequently asked questions

Is this resume right for someone with 10+ years of experience?

Yes if you have moved into regional or multi-site oversight. No if your experience is still focused on individual site management.

Yes, if you have moved into regional or multi-site oversight. No, if your experience is still focused on individual site management without broader strategic influence.

What if my operations experience is in retail rather than logistics?

Yes, because core principles remain the same. Replace logistics terms with retail metrics like shrink reduction and inventory turnover.

The core principles of process optimization and budget management remain the same across industries. You can replace the logistics-specific terms in Aditya’s resume with retail metrics like shrink reduction or labor-to-sales ratios.

What if I don't have exact dollar amounts for my savings?

Use percentage improvements or throughput volume increases to demonstrate impact when hard dollar amounts are unavailable.

You can use percentage improvements or volume increases to show impact. In this resume, Aditya uses both percentages like the 32% throughput increase and hard numbers like $480K to provide a complete picture of success.

How much of the technical skills section should I change?

Retain methodologies like Lean Six Sigma, but swap specific ERP or data tools for those used by your target employer.

You should retain methodologies like Lean Six Sigma if you use them, but swap the specific ERP or data tools for the ones used at your target company. The goal is to show you are technically literate in the systems that drive operational visibility.

What do hiring managers focus on most at this level?

They look for the ability to make high-stakes decisions under ambiguity, specifically choosing between competing resource investments.

They look for the ability to make high-stakes decisions under ambiguity, such as choosing between automation and staffing. This resume signals that capability by highlighting a fleet automation project that stabilized capacity during a volume surge.

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