Revenue Operations Manager Resume Example
A Revenue Operations Manager resume is evaluated on GTM system ownership measured by forecast accuracy, not administrative tool maintenance.
This resume is for professionals who manage GTM tech stacks and sales processes for scaling organizations, but aren't yet responsible for global revenue strategy or total department P&L.
- Strategic ownership of the end-to-end lead-to-cash lifecycle
- Evidence of measurable improvements in sales productivity or forecast accuracy
- Experience driving cross-functional alignment between sales, marketing, and customer success
- Summary highlighting functional leadership and strategic business impact
- Experience section emphasizing process transformation over technical administration
- Skills grouped by technical systems and strategic planning domains
Angela Choi
Summary
Experience
- Led a team of 6 RevOps analysts to support the global sales organization, scaling the function from 2 to 6 members to meet 3x headcount growth.
- Automated the end-to-end lead-to-cash process in Salesforce, reducing manual data entry for account executives by 22 hours per month.
- Engineered a weekly forecasting cadence and reporting dashboard that improved quarterly forecast accuracy from 72% to 94%.
- Prioritized the implementation of a centralized data warehouse over upgrading individual point solutions, ensuring a single source of truth for all revenue reporting.
- Redesigned territory planning logic for 120 reps using Okta Identity Cloud usage data, optimizing patch distribution and increasing pipeline generation by 28% year-over-year.
- Configured advanced Salesforce CPQ workflows to streamline complex deal approvals, cutting the average sales cycle for enterprise deals by 14 days.
- Spearheaded cross-functional alignment between Sales and Marketing to redefine lead scoring criteria, resulting in a 35% increase in MQL-to-SQL conversion.
- Managed the evaluation and rollout of 4 new sales productivity tools, consolidating the tech stack to save $145K in annual licensing fees.
- Built 15+ custom Salesforce reports and dashboards to provide real-time visibility into sales performance and pipeline health for regional directors.
- Cleansed and migrated over 250,000 legacy account records during a CRM migration, improving data integrity and reducing duplicate entries by 42%.
- Defined and documented the standard operating procedure for mid-market deal desk operations, reducing contract turnaround time by 30%.
Education
Skills
Salesforce Administration · Sales Process Design · Forecasting · Data Analysis · Territory Planning · Reporting · RevOps Strategy · Team Leadership · Tech Stack Management · Salesforce CPQ · SQL · Tableau · Compensation Planning · Vendor Management
What makes this resume effective
- This resume meets the hiring bar for a Revenue Operations Manager by demonstrating tech stack ownership, measurable process improvements, and cross-functional leadership.
- At Databricks, Angela Choi shows leadership by scaling a team from 2 to 6 members while improving forecast accuracy from 72% to 94%, proving she can manage both people and performance.
- See how the Okta experience anchors technical work to revenue outcomes, like using Salesforce CPQ workflows to cut the enterprise sales cycle by 14 days.
How to write better bullet points
Managed Salesforce and added new users for the sales team.
Automated the end-to-end lead-to-cash process in Salesforce, reducing manual data entry for account executives by 22 hours per month.
It shifts from a basic administrative task to a measurable efficiency gain that directly impacts sales productivity.
Worked on territory planning for the sales team.
Redesigned territory planning logic for 120 reps using product usage data, increasing pipeline generation by 28% year-over-year.
It demonstrates data-driven strategy and a direct link to revenue growth rather than just tactical execution.
Helped with a CRM migration project.
Cleansed and migrated over 250,000 legacy records during a CRM migration, improving data integrity and reducing duplicate entries by 42%.
It provides specific scale and a clear metric for data quality improvement during a high-stakes project.
Revenue Operations Manager resume writing tips
- Quantify how your technical optimizations directly shortened the sales cycle or increased representative capacity, such as the 14-day reduction seen at Okta.
- Highlight instances where you led cross-functional projects, such as aligning marketing and sales on lead scoring criteria, resulting in a 35% MQL-to-SQL conversion increase.
- Detail your experience scaling teams or managing vendors to prove you can handle operational growth, referencing the scaling from 2 to 6 analysts at Databricks.
Common mistakes
- Focusing too much on basic administrative tasks like user permissions instead of strategic stack consolidation.
- Failing to mention the scale of the sales organization you supported, which obscures your true scope of impact.
- Neglecting to show how you partnered with leadership to improve forecast accuracy or pipeline visibility.
Frequently asked questions
Is this resume right for someone with 5-8 years of experience? Yes, if you have transitioned from execution-based support to strategic GTM system management and cross-functional leadership.
Yes, if you have transitioned from execution-based support to strategic GTM system management and cross-functional leadership.
Yes, if you have moved from execution to strategy and have experience managing the broader GTM system. It is less effective if your experience is still primarily focused on ticket-based support or basic system maintenance.
What if I haven't managed a team of six like Angela? Yes, emphasize your leadership of cross-functional projects and your total ownership of the tech stack strategy for a smaller organization.
Yes, emphasize your leadership of cross-functional projects and your total ownership of the tech stack strategy for a smaller organization.
You can still use this framework by highlighting your leadership of cross-functional projects or your ownership of the entire tech stack strategy for a smaller organization. Focus on how you influenced stakeholders even without direct reports.
What if I don't have exact percentages for forecast accuracy? Focus on the implementation of the forecasting cadence itself and the resulting trust from leadership rather than specific percentages.
Focus on the implementation of the forecasting cadence itself and the resulting trust from leadership rather than specific percentages.
In this resume, Angela uses 94% accuracy to show impact, but you can emphasize the implementation of the forecasting cadence itself. Focus on the resulting trust from leadership and the reduction in manual spreadsheet tracking.
How much should I change before applying? Keep the impact-heavy structure but align the mentioned technologies and focus areas, like CPQ or compensation, with the specific job description.
Keep the impact-heavy structure but align the mentioned technologies and focus areas, like CPQ or compensation, with the specific job description.
Keep the structure of the impact-heavy bullets, but ensure the technologies mentioned match the specific stack in the job description. If the role emphasizes compensation planning over CPQ, swap those specific examples while keeping the metric-driven format.
What do hiring managers focus on at this level? Hiring managers look for the ability to translate complex business needs into technical requirements that create a single source of truth.
Hiring managers look for the ability to translate complex business needs into technical requirements that create a single source of truth.
Hiring managers look for evidence that you can translate complex business needs into technical requirements. In this resume, the focus on 'single source of truth' and 'cross-functional alignment' signals that you understand the strategic value of operations.
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