UX Designer Resume Example
UX designers get hired when they prove design ownership validated by research metrics, not by showcasing visual polish without evidence of user impact.
This resume is for UX Designers who independently own product features and conduct user research, but are not yet responsible for department-wide design strategy or managing teams.
- Ownership of the full design lifecycle from discovery to developer handoff
- Evidence of using specific research methodologies to validate design decisions
- Measurable impact on product usability, user adoption, or business efficiency
- Summary focused on cross-functional impact and research synthesis
- Skills section categorized by research methods and design tools
- Experience bullets structured by project initiative followed by measurable outcomes
Michael Campbell
Summary
Experience
- Spearheaded the redesign of the Segment Connections dashboard, mapping complex user journeys to simplify data source integration for 15,000+ monthly active users.
- Improved feature adoption for the Functions platform by 28% after conducting 14 usability testing sessions and implementing a guided onboarding flow based on research insights.
- Mentored 2 junior designers on research synthesis techniques and established a weekly design critique framework that reduced revision cycles by 20%.
- Built and documented 25+ reusable components for the internal design system in Figma, reducing design-to-development handoff time by 35%.
- Executed a comprehensive card sorting study with 40 enterprise customers to restructure the Twilio Console navigation, resulting in a 22% reduction in navigation-related support tickets.
- Refined the SMS API documentation interface through 3 rounds of iterative prototyping, increasing the developer success rate for first-time integrations from 65% to 84%.
- Prioritized a simplified 'Quick Start' interface over advanced configuration options for the initial launch, accelerating time-to-value for new users by 3 days.
- Authored detailed user personas and journey maps for the MessagingX product launch, aligning 3 product squads on core user pain points.
Education
Skills
User Research · Usability Testing · Information Architecture · Interaction Design · Journey Mapping · Persona Development · Figma · Design Systems · A/B Testing · Accessibility · Card Sorting · Tree Testing · Prototyping · Cross-functional Collaboration
What makes this resume effective
- This resume meets the hiring bar for a UX Designer by demonstrating end-to-end feature ownership, research-driven iteration, and design system contribution.
- At Segment, Michael Campbell led the dashboard redesign for 15,000+ users, which signals the ability to manage complex information architecture and high-scale user impact.
- The Twilio experience highlights a 22% reduction in support tickets through card sorting, proving the candidate uses formal research methodologies to solve specific business problems.
How to write better bullet points
Designed new features for the mobile app to improve the user experience.
Redesigned the mobile checkout flow based on 10 usability tests, increasing the successful task completion rate from 70% to 92%.
It replaces a vague activity with a specific research-backed action and a clear, measurable outcome.
Worked on the company design system in Figma.
Built and documented 25+ reusable components for the internal design system, reducing design-to-development handoff time by 35%.
It quantifies the output and explains the direct efficiency gain for the broader engineering organization.
Conducted user interviews to understand pain points with the navigation.
Executed a card sorting study with 40 enterprise customers to restructure navigation, resulting in a 22% reduction in support tickets.
It names a specific methodology and ties the discovery work to a high-value business metric.
UX Designer resume writing tips
- Link every design initiative to a specific research finding to prove you are a problem solver, not just a decorator.
- Quantify your impact using metrics like task completion rates or support ticket reductions to show ROI.
- Highlight contributions to design systems to demonstrate you build for scalability and cross-functional efficiency.
Common mistakes
- Focusing only on visual polish while neglecting to explain the research or data that informed the design direction.
- Using vague terms like 'conducted research' instead of naming specific methods like tree testing or card sorting that show technical depth.
- Failing to mention collaboration with engineers, which suggests a lack of understanding regarding technical feasibility and the handoff process.
Frequently asked questions
Is this resume right for someone with 4 to 6 years of experience? Yes if you are transitioning from executing assigned tasks to owning entire feature areas independently without constant direction.
Yes if you are transitioning from executing assigned tasks to owning entire feature areas independently without constant direction.
Yes, if you are transitioning from executing assigned tasks to owning entire feature areas independently. No, if your work still requires constant direction from a Senior or Lead designer on your research approach.
What if my background isn't at high-growth tech companies like Segment or Twilio? Focus on the complexity of problems solved and your use of research to navigate constraints, which matters more than a big-name employer.
Focus on the complexity of problems solved and your use of research to navigate constraints, which matters more than a big-name employer.
Focus on the complexity of the problems you solved rather than the brand name of the employer. Hiring managers value your ability to navigate constraints and use research to drive results regardless of the company's size.
What if I don't have access to conversion metrics or analytics? Use qualitative signals or research-based proxies like developer success rates, support ticket reductions, and stakeholder approval speed.
Use qualitative signals or research-based proxies like developer success rates, support ticket reductions, and stakeholder approval speed.
In this resume, Michael Campbell uses research-based proxies like 'developer success rate' and 'support ticket reduction.' You can also use qualitative signals like stakeholder approval speed or positive results from internal usability testing.
How much should I change before applying? Maintain the research-to-impact bullet structure, but update the skills section and specific keywords to match the job description's toolset.
Maintain the research-to-impact bullet structure, but update the skills section and specific keywords to match the job description's toolset.
Keep the structure of the research-to-impact bullets, but ensure the skills section matches the specific tools in the job description. If a role emphasizes 'Accessibility' or 'A/B Testing,' move those to the top of your list.
What do hiring managers focus on most for professionals in this role? They prioritize the 'connective tissue' between a user problem and your solution to ensure you used evidence rather than aesthetic guesswork.
They prioritize the 'connective tissue' between a user problem and your solution to ensure you used evidence rather than aesthetic guesswork.
They look for the 'connective tissue' between a user problem and a design solution. They want to see that you didn't just guess, but used a tool like journey mapping or persona development to inform your Figma prototypes.
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